Elders Outreach

We offer a culturally sensitive service to older Irish people in our community who are often reluctant to access the services of other larger organisations.  Our experienced staff provide tailored and individual support with form filling, claiming benefits, pensions and passport issues, transport and housing.


In our experience, many older Irish people do not claim the benefits they are entitled to.  This can be for a number of reasons:

  • Not being aware that the money is there to claim;

  • Not realising that they are eligible;

  • Being told, in error, that they are not eligible;

  • Finding application forms and the process too stressful and confusing.

We can help with:

  • Benefit Checks

  • Completion of all forms and on-going support through the claims process

  • Disability Benefits

  • Housing issues/benefits

  • Carers Benefits

  • Exemptions and discounts

  • Blue Badge/dial a ride/Taxi Card

  • Referrals for care needs or equipment

  • Health, wellbeing and more

To arrange an appointment or just chat with one of our Elders Outreach team:

Anne Ryan

T: 0208 854 4466

Pat Richardson

T: 0208 854 4466

If you wish to become a 'Be a Friend' volunteer, please contact:


We can also help you if you have questions or difficulties with Irish Pensions and Irish Passports, and can provide advice and information for those who are thinking about returning to Ireland.

T: 0208 854 4466

We have a specialist service for those who are aged 75 and over, and can also arrange involvement with Irish Community Service’s own “Be – a – Friend” volunteer befriending scheme.

Irish Community Services are proud that our Service has been awarded the Advice Quality Standard, in recognition of our work.

Please get in touch and let us see if we can help you.

“I feel comfortable talking to friendly staff at Irish Community Services and feel that they understand me"

We run Outreach Drop In sessions at our Lunch Clubs, and we can arrange to meet you there. Please click here to go through to the Lunch Club page and details of the sessions. You can arrange an appointment to meet us at our offices in Bexleyheath or if you would prefer, we can arrange to meet you in your home.

The Irish Centre

2B Devonshire Road



0208 854 4466

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